Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

When you visit our website, we may use cookies, web beacons, and other tracking technologies to automatically collect certain information about your equipment, browsing actions, and patterns. For more information, please see our Cookie Policy.

2.3 Third-Party Sources

We may also receive information about you from other sources, including:

• Business partners (such as payment processors and shipping companies)
• Marketing partners (such as social media platforms and analytics providers)
• Publicly available sources (such as public records and social media profiles)

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and fulfill your orders and transactions
• Communicate with you about your account, orders, and other matters
• Personalize your experience and deliver relevant content and product offerings
• Conduct research and analysis to better understand our customers and improve our products
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We may share your information with the following categories of third parties:

• Service providers that perform services on our behalf (such as payment processing, shipping, and customer support)
• Business partners with whom we offer co-branded services or engage in joint marketing activities
• Affiliates and subsidiaries within our corporate family
• Legal authorities when required by law or to protect our rights and interests

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access and review the personal information we hold about you
• Correct inaccuracies in your personal information
• Delete your personal information in certain circumstances
• Restrict or object to the processing of your personal information
• Data portability (receive your personal information in a structured, commonly used format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We implement appropriate security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

We may transfer, store, and process your information in countries other than your own. When we do so, we ensure appropriate safeguards are in place to protect your privacy rights as described in this Privacy Policy.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

HellCarse
678 Ben Island, West Frankhaven, SY11 4LB
Email: privacy@hellcarse.com
Phone: +440566834985